Last week, Apple CEO Tim Cook weighed in on Facebook's fiasco by claiming that Apple had never, and would never have, done the things that Facebook did with and to their users. As reported by Brinkwire:
Apple CEO Tim Cook didn’t mince words when discussing the controversy that has engulfed fellow tech giant Mark Zuckerberg, stating unequivocally that the data leak scandal that affected an estimated 50 million Facebook users would never have happened to Apple because the company doesn’t treat its customers like “products.”
“I think it’s an invasion of privacy,” Cook said during a Wednesday interview snippet with Kara Swisher and Chris Hayes, hosts of an upcoming MSNBC and Recode special on Apple. “Privacy to us is a human right. It’s a civil liberty, and is something that is unique to America. This is like freedom of speech and freedom of the press, and privacy is right up there for us.”
When asked what he would do if he were in Zuckerberg’s position, the Apple CEO quickly answered: “What would I do? I wouldn’t be in this situation.”
“We could make a ton of money if we monetized our customers, if our customers were our product,” Cook said. “We’ve elected not to do that.”
Yes, that's Apple, a profoundly whose most successful product is that profoundly anti-consumer iOS and its associated walled-garden app store, taking Facebook to task for being too evil, even for Apple's tastes. And, I might add, correctly: Apple might do everything it can to keep its users trapped inside the walls of its iOS garden, but they didn't try to turn MacOS into the same kind of walled garden user experience (the way Microsoft did, with Windows 8 & 10), and they haven't monetized their customer base in any other way that we're aware of. There are things that Apple simply won't do.
Of course, it helps that selling software and online services isn't actually Apple's core business. Apple make consumer devices; the iOS app store is meant to add value to the expensive device you've already bought, in addition to generating a extra revenue for Apple in the form of licensing fees. Facebook only has their service; in order to be a viable business, they do have to find some way of generating revenue from the service itself. But the problem isn't that Facebook are collecting a lot of information about their users, and then using that data as fuel for a targeted advertising service which they then sell to the advertisers who want to reach you. Google does that, too, and nobody much gives a shit.
No, the problem with Facebook is that they collect data about you that you're not aware that they have access to, with zero visibility or accountability, and (until five minutes ago) no real option for the user to opt out. Not only are they collecting information about you, but they're also doing the same for everybody on your contact list, and doing so without their knowledge or informed consent, either; instead, there are click-through legalese pop-ups in which you agree that Facebook can harvest information about the people you know, as you had power of attorney, or something, and thus the legal right to approve the harvest of the personal information of anyone other than yourself.
But wait... it gets worse! Because Facebook aren't just building these data profiles about their users; they're also building data profiles of contacts that you might have in apps and on sites
other than Facebook, if you ever used Facebook to log into them. And, having built this Orwellian data mining system, they're not just using it to target you more effectively with advertising. Oh, no, precious.
Facebook were not just selling advertising space. They were selling access to the data itself, to interests outside Facebook.
Remember Cambridge Analytica? Yes, it does look like Cambridge Analytica harvested more data from Facebook than they strictly should have, but Facebook let them do it, and they let them do it for
money. And so, when you read today that Mark Zuckerberg is dismissing Tim Cook's criticisms as "glib," and saying things like (
from Vox):
“The reality here is that if you want to build a service that helps connect everyone in the world, then there are a lot of people can’t afford to pay,” Zuckerberg said. “And therefore, as with a lot of media, having an advertising-supported model is the only rational model that can support building this service to reach people.”
take a moment to remember how we got here, and to appreciate just how glib Zuckerberg is being himself, in this moment.
This isn't why Facebook is in so much trouble right now, Zuck, and you damned well know it.
Again, I'm no huge fan of Tim Cook or Apple, but when Tim Cook tells you that there are business practices that Apple rejected as being simply too scummy, even for them, you can believe that; Apple's behaviour over the years bears him out. When Google, whose founding principle was, "
Don't Be Evil," and who have provided more robust privacy management tools than Facebook, and better transparency about privacy issues, for years, tell you that your data is safe with them, you can believe it; their behaviour over the years bears it out.
On the other hand,
Facebook are still lying to you about this shit. Mark Zuckerberg's leadership, and that of FB leadership team members like
Andrew "Boz" Bosworth, make a mockery of everything that they're now claiming to stand for. In the meantime, Facebook is now saying that it will take a couple of years for them to actually clean up their act. As reported, again, by Vox:
“I wish I could solve all these issues in three months or six months,
but I just think the reality is that solving some of these questions is
just going to take a longer period of time,” he said in a podcast interview with media publication Vox.
The
company started investing more in security at least a year ago,
Zuckerberg said,“so if this is going to be a three-year process, then I
think we’re about a year in already. Hopefully by the end of this year,
we’ll have really started to turn the corner on some of these issues.”
Honestly, I'll be surprised if they're "turning the corner" on anything in a year's time, given that they're still not being honest, with anyone, apparently, about what their problems actually are. And even if they can, the one thing that's become painfully clear over the last few weeks is that Facebook, and everybody who works there, simply cannot be trusted to do the right thing for their users, let alone for society as a whole. Facebook must face penalties for what they've already done wrong, and strong regulations which will discourage them, or anyone else, from doing anything like this again.
That's not "glib," Zuck. It's just the truth. Something with which you might want to start acquainting yourself, while there's still time.
#FacebookIsTheProblem
#DeleteFacebook