June 01, 2020

This week in Facebook: Employees, including at least 3 senior managers, go public with criticism of Zuckerberg

This probably makes for some awkward water cooler conversations.

As reported by Reuters, via CBC News:
Facebook employees critical of CEO Mark Zuckerberg's decision not to act on U.S. President Donald Trump's inflammatory comments about protests across the United States went public on Twitter, praising the rival social media firm for acting and rebuking their own employer.
Many tech workers at companies including Facebook, Google and Amazon have actively pursued issues of social justice in recent years, urging their employers to take action and change policies.
Even so, the weekend criticism marked a rare case of high-level employees publicly taking their chief executive to task, with at least three of the seven critical posts seen by Reuters coming from people who identified themselves as senior managers.
This marks a shift in corporate culture for Facebook. When last we'd heard, Facebook employees were using burner phones to talk about the company because they feared what fallout might come if they spoke out openly... while simultaneously complaining about the unfairness of the media coverage of the company.

That was December of 2018; now, just a year and a half later, their senior managers are openly talking about Mark Zuckerberg being "wrong" about Facebook's ethical obligations, and Facebookers themselves are speaking out on Twitter. That's a significant culture shift of the kind that often never happens at any company of any size, absent some sort of company-wide restructuring.

Does this signify a shift in the company more broadly? Google's rank-and-file have successfully forced senior management to change course on ethically dubious initiatives; if Facebook' rank and file are going to embrace that sort of "ethical tech" mindset, then it could well lead to Facebook becoming a force for much less evil in the world.

If that happens, then I'll take it. Baby steps, people, baby steps.