From Forbes:
Windows 10 is in a dangerous moment. It has missed sales expectations, is no longer free and now the troubled ‘Anniversary Update’ – the biggest upgrade Windows 10 has received to date – is causing new problems…
Discovered by Microsoft MSFT +0.00%-centric blog Thurrott, the Windows 10 Anniversary Update has been found to break “millions” of web cameras for upgraders. The bug affects web cameras of all brands and is even breaking Skype – Microsoft’s own audio and video chat service.
As Thurrott writer Brad Sams notes, of particular concern is a Microsoft support thread where it is clear that customers of substantial enterprise clients are being hit hard.
One user writes: “We have a working product running for years and millions of unhappy users that are unable to use it at all after this update” with another explaining: “We have millions of users and we are in situation now where we have to tell them not to update the Windows anymore or switch to Mac OS.”
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Ultimately the whole situation is highly regrettable for Microsoft given the Anniversary Update does also contain some significant upgrades and great secret features.
But as it stands the Anniversary Update is doing more harm than good to the reputation of Windows 10 and it is hard to see how it will convince Windows 7 and Windows 8 users, who declined to upgrade to Windows 10 when it was free, to upgrade now they have to pay.
Then again, this is why Microsoft has a mischievous plan to transform Windows 7 and Windows 8 into Windows 10…
I covered the Monthly Rollup thing yesterday (Microsoft's "mischievous plan to transform Windows 7 and Windows 8 into Windows 10"), but the fact that Windows 10's Anniversary Update has "great secret features" is another ridiculous thing: why are they secret? Considering how much resistance has been developing to Windows 10, why wouldn't Microsoft be advertising all of its great features, in an effort to convince people to switch?
Windows 10 is undeniably failing to catch on with businesses, but is this newly-discovered webcam bug to blame? Somehow, I don't think so. The webcam issue only came to light this week, but the failure of Windows 10 to make business converts has been happening all month. Something more fundamental has to be at the root of Windows 10's popularity problems.