Microsoft this week kicked off the Windows 10 1809 rollout, and now some users have found the update is wiping important files, including photos and music, reports MSPoweruser.
Several early adopters of the Windows 10 1809 update have reported vanishing file problems on Reddit, Twitter and Microsoft's Community forum.
One poor Windows 10 1809 user, Robert Ziko, claims to have lost 220GB of data after updating.
"I have just updated my windows using the October update (10, version 1809). It deleted all my files of 23 years in amount of 220GB. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me," he wrote on Microsoft's user forum."Files were located at C:/Users/rober/Documents/. This location is still present, with no files. All files deleted."Fortunately, he did back up his system two months ago and was able to restore those deleted files, but lost everything since that snapshot. Rolling back to an earlier build also did not restore the deleted files.
As noted by one Windows 10 user on Twitter, documents saved in the user directory and not OneDrive will be deleted.This is simply not acceptable. I don't care how badly Microsoft want people to switch to OneDrive, deleting their data because they haven't done so is abusive.
There is absolutely no reason why a routine OS update would need to automatically delete anything to save hard drive space, in an age of terabyte hard drives; even if that were reasonable, deleting data that was saved in users' document folders is ridiculous. Deleting their temp files and their internet cache is still something which you shouldn't do without asking first, but in what parallel universe does it make sense to delete the contents of a user's deliberately saved files folder (but not the folder itself), and then wipe the recycle bin so that the files can't be recovered?
Count on it, the class action lawsuits are coming; people who lost weeks or months of work as a result as the result of an update that they can't delay or refuse (the other part of the bullshit, here) should absolutely be seeking compensation for those damages. Microsoft are still talking about wanting to win back consumers, but bullshit like this is unlikely to help their cause.